Opportunities & Challenges of Adopting AI in Enterprises
Ho Chi Minh City — panel moderator
A vibrant panel discussion I had the privilege to moderate, exploring how Vietnamese enterprises are adopting AI in practice.
Panelists
- Nguyễn Dương Huy Vũ — CEO, Fibo. AI in telecom — from fraud detection to operational optimization.
- Nguyễn Nhật Trung — Head of Product, Gohub. AI for customer experience — chatbots and personalization at scale.
- Dr. Nguyễn Hoàng Khanh — CCO, Hilios AI. “Data is King” — why data is the true foundation of AI value.
Key takeaways
- Opportunities — automation, cost savings, personalized services, and competitive advantage through data.
- Challenges — fragmented data, resistance to change, ROI measurement, security & compliance — and above all, leadership mindset to embrace transformation.
- Lessons learned — start small with clear KPIs, iterate fast, measure continuously, then scale.
AI will not replace humans — but those who know how to leverage AI will replace those who don’t.
Big thanks to #VWS2025 for creating such a great space to share and learn.